Successfully Responding in Changing Times

This 4-Volume Audio Training Program by Mike Lipsey and Tom Gille focuses on practical solutions and customer-focused strategies for the effective delivery of property management services: Topics include:

The Future of Real Estate Operations

What is different today

What are some of the essential skill sets for tomorrow's manager

What innovations should you be implementing

Leasing for Property Managers

Working successfully with Brokers

What Property Managers should avoid

Learn about the marketplace your property is in

Lessons to learn from

Service Delivery

What has changed over the years

The three most important service strategies

How do you get the owner to invest in a service strategy

Measuring customer satisfaction

Creating Real Value

What it means to create value

How to create real value

What service leaders do to create real value

How value affects FFO and NOI

Strategic Planning

The basic concepts behind strategy

Why your clients need strategic planning

The keys to a good strategic plan

How to adhere to the strategy

Available in CD format only $99.00 per set (shipping not included)

Shipping:
U.S. Postage $8.00
Overnight Express $15.00

Call 1-800-677-1002 to order your set today!

Also Available! Visionary Selling for Commercial Real Estate

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